FAQ

What areas are you currently serving?

Our current routes include service to East/West St. Paul, Maples/North Main Street, Sage Creek/Island Lakes, Lindenwoods & Beausejour and the surrounding area. 

Are you planning on adding other routes?

Other routes will be added based on adequate demand and we encourage all families interested in transportation, to apply for service, regardless of home address.

Are there any school days that transportation services are not provided? 

Buses operate every day that regular classes are in session as well as exam and year-end award days.

Where will the bus pick-up my child?

In most cases we provide door-to-door service, though in some cases corner or centralized pick-up may be required. Fees are not discounted for centralized pick-up. 

When will I be notified of when and where the bus will pick-up and drop-off my child?

We will communicate estimated pick-up/drop-off times and locations before the end of the current school year. Finalized times and locations will be communicated in August along with driver and vehicle information. Full payment will be required at that time and prior to service delivery.

How long will my child be on the bus?

Our goal is to limit maximum ride times to one hour, though ultimate ride times will be dependent on routes and proximity to the school.

When should my child be ready for the bus?

All students should be ready for pick-up five minutes prior to their scheduled time. Unfortunately, in order to ensure that routes remain on schedule, buses cannot wait for students.

How can I pay my transportation fees?

We accept payment by cash, cheque, debit or credit (MC or Visa) and fees must be paid in full prior to service delivery.

Do you have family discounts for transportation?

Fees for the 2nd and 3rd child in a household are discounted. View the fee schedule here

Can I sign up for part-time or casual use of transportation?

The transportation program is an annual service and does not provide daily, weekly or monthly service. However, families can sign up for 1-way (AM or PM) or return service.

Can I get a refund if I no longer need transportation services at some point during the school year?

The transportation program is an annual service and fees are non-refundable.

If I sign up later in the year, are my fees pro-rated?

Late applicants will be accommodated as best as possible, though service is not guaranteed, nor are the fees discounted.

Can my child have a friend ride along with them in order to attend a special event or to work on a project after school?

The transportation program is for registered users only, no exceptions.

How is MBCI protecting transportation students during the Covid-19 pandemic?

MBCI is complying with all public health protocols including: self-screening, hand sanitization prior to boarding, use of face masks, seating plans, attendance records and daily vehicle sanitization.

Are fees discounted if cohorting is required and students are not in attendance every day?

Transportation fees are not discounted due to any cohorting requirements.

How much of my fees cover the cost of the transportation program?

Fees cover approximately half of the cost of running the transportation program.

Does the school have a cancelation policy for severe weather conditions?

Yes, transportation services will be cancelled if the combined temperature and wind chill is -45°C or colder. Transportation can also be cancelled due to adverse road conditions. You can review the cancelation policy here.

What do I do if I don’t need transportation on a given day?

Text or call your driver to advise that you won’t be needing transportation.

Please note that if your child is absent from school, you also need to report that through Edsby or the school’s attendance line at (204) 667-8210. 

What types of buses do you use in the transportation program?

Our fleet currently consists of 1 – 48 passenger school bus, 2 – 24 passenger shuttle buses and 3 – 15 passenger vans.

How often are the school buses serviced?

The school buses are serviced twice a year as well as safety-certified once or twice per year as per governmental guidelines.